The survey, which gathered insights from 698 insurance executives across 42 territories, including 37 from Australia, revealed that Australian insurers scored 6.6% lower on the Preparedness Index compared to the global average. This suggests a notable gap in readiness to manage rapidly evolving risks in the industry.
Digital security threats continue to top the list of concerns for Australian insurers. However, technology-related risks, especially those associated with AI, have surged in prominence. AI-related risks have climbed from 11th place to third in just two years, highlighting the rapid pace at which these challenges are emerging.
Antonie Jagga, leader of PwC’s insurance operations in Australia, emphasized the unprecedented speed of these changes. He noted that the acceleration of risks related to cyber, technology, and AI is creating a preparedness gap that did not exist two years ago. This gap indicates that Australian insurers are feeling less equipped to manage these challenges compared to their global peers.
For business owners and self-employed professionals, this underscores the importance of selecting insurance providers that are proactive in addressing emerging risks. Ensuring that your insurer is equipped to handle challenges related to cyber threats and technological advancements is crucial for comprehensive coverage. Engaging in discussions with insurers about their strategies for managing these risks can provide valuable insights and help in making informed decisions about your business insurance needs.
