ASIC Intensifies Scrutiny on Insurance Pricing and Complaints Handling
Regulator Announces New Enforcement Priorities to Safeguard Consumers
0
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
The Australian Securities and Investments Commission (ASIC) has unveiled its enforcement priorities for the upcoming year, placing a significant emphasis on the insurance sector.
The regulator aims to address concerns related to misleading pricing practices, claims handling, and complaints processes within the industry.
Deputy Chair Sarah Court highlighted that ASIC will focus on misleading pricing practices in the financial services sector, particularly those that make everyday costs harder for Australians. This initiative underscores ASIC's commitment to ensuring transparency and fairness in the insurance market.
In the past year, ASIC has intensified its enforcement actions, doubling the number of new investigations and nearly doubling matters filed in court. This proactive approach aims to hold insurers accountable and ensure compliance with regulatory standards.
ASIC's focus on the insurance sector is timely, given the rising premiums and increasing consumer complaints. The regulator's commitment to addressing these issues is expected to enhance consumer trust and promote a more transparent insurance market.
For freelancers and self-employed professionals, these developments are particularly relevant. Understanding the regulatory landscape and the emphasis on fair pricing and efficient claims handling can aid in making informed decisions when selecting insurance coverage. It's advisable to stay informed about these regulatory changes and consider how they may impact your insurance choices.
Published:Friday, 6th Feb 2026 Source: Paige Estritori
Please Note: If this information affects you, seek advice from a licensed professional.
The Australian Financial Complaints Authority (AFCA) has recently ruled against Zurich Insurance, instructing the insurer to maintain the current income protection benefits for a policyholder after an 11-year delay in proposing a reduction. This decision underscores the critical importance of timely and transparent communication between insurers and their clients. - read more
In the 2025 Life Insurance Awards presented by Money Magazine, Neos has been honored as the top provider in the Income Protection Insurance category. This accolade reflects Neos's commitment to delivering comprehensive and reliable income protection solutions to Australians. - read more
Marina operators in Northern Australia are confronting a significant crisis as insurance premiums escalate dramatically, with some experiencing increases exceeding 300% over recent years. This surge in costs is placing immense financial strain on the industry, prompting urgent calls for government intervention. - read more
As global trade dynamics undergo significant shifts, GT Insurance is reaffirming its commitment to supporting marine clients navigating these challenges. The recent imposition of US tariffs-25% on Australian steel and aluminium, and 10% on other exported goods-has introduced new uncertainties for local exporters, particularly in sectors like beef and bulk freight. These tariffs, effective from April 5, 2025, have prompted concerns about declining export volumes and reduced freight margins. - read more
This website is owned and operated by Clark Family Pty Ltd (ACN 010 281 008) as Trustee for the Clark Family Trust (ABN 35 957 893 714), 43 Larch Street Tallebudgera QLD 4228. Clark Family Pty Ltd is an Authorised Representative (AR 1298860) of Unique Group Broker Services Pty Ltd (AFSL 509434) for financial product referrals and an Authorised Credit Representative (ACR 401491) of Saccasan Pty Ltd (ACL 386297). Check our licensing details on the ASIC registers: Clark Family Pty Ltd ACR, Clark Family Pty Ltd AR, Saccasan Pty Ltd, Unique Group Broker Services.IMPORTANT: We do not provide financial product advice or credit assistance. We act solely as an introducer and refer enquiries to licensed third-party intermediaries, insurers, and lenders - with whom you can then deal directly. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs. Whilst we have our own process for validating the legitimacy of our referral partners, you should always verify the credentials of your financial adviser before proceeding with recommendations that they may present. Visit the ASIC website for further information.
Web design and construction by:
Clark Family Pty Ltd
A.C.N. 010 281 008 Copyright 2004 - all
rights reserved