Surge in Medical Claims Among Australian Travellers Highlights Importance of Comprehensive Insurance
Over 40% of Travel Insurance Claims in 2024 Were Medical-Related
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In 2024, medical incidents emerged as the leading cause of travel insurance claims among Australian travellers, accounting for more than 40% of all claims handled by nib Travel.
This trend underscores the critical importance of securing comprehensive travel insurance to mitigate the financial risks associated with medical emergencies abroad.
One notable case involved an Australian traveller in the United States who required extensive medical treatment, resulting in a claim exceeding $3 million. Such high costs are attributed to the expensive healthcare system in the U.S. and currency exchange rates that can amplify expenses for Australians.
Domestically, nib Travel processed over 2,200 medical claims within Australia, totaling more than $10 million. This data highlights that medical emergencies can occur anywhere, emphasizing the necessity for travellers to have adequate insurance coverage regardless of their destination.
Travellers are advised to carefully review their insurance policies to ensure they provide sufficient coverage for medical expenses, including hospital stays, medical evacuations, and repatriation. Understanding the specifics of a policy, such as coverage limits and exclusions, is essential to avoid unexpected out-of-pocket expenses during a medical emergency.
In light of these findings, nib Travel continues to advocate for increased awareness and education on the importance of travel insurance, aiming to equip Australian travellers with the knowledge and protection needed for safe and secure journeys.
Published:Thursday, 15th Jan 2026 Source: Paige Estritori
Please Note: If this information affects you, seek advice from a licensed professional.
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